16.10.2025 00:44
Salesforce has unveiled a bold financial target, aiming to achieve an annual revenue of $60 billion by January 2030, a clear signal of the company's renewed optimism driven by advancements in artificial intelligence. This ambitious forecast, presented by Chief Financial and Operating Officer Robin Washington during a recent investor event, strategically excludes any potential income from the pending acquisition of Informatica Inc., which is not expected to be finalized until mid-2026. Washington conveyed the firm's conviction in its ability to reclaim double-digit growth, projecting that a full turnaround would become evident within the next 12 to 18 months, following a fiscal year that concluded with $37.9 billion in revenue—its most sluggish expansion since becoming a publicly traded entity.
Central to this revitalization strategy is Agentforce 360, an AI-powered automation suite designed to help businesses deploy sophisticated "digital agents." After a period of decelerated growth, Salesforce is aggressively leveraging this technology to spearhead its comeback, with these agents capable of handling a wide array of functions from customer service and data processing to initial sales engagements. The platform has already seen significant uptake, with over 12,000 customers currently utilizing its features. Internally, the company is leveraging the same technology, which has resulted in substantial annual savings of approximately $100 million, a figure disclosed at its recent Dreamforce conference.
To bolster its technological edge, Salesforce is deepening its partnerships with leading AI firms OpenAI and Anthropic, integrating their state-of-the-art models directly into the Agentforce 360 ecosystem. This synergy allows clients to blend the creative power of generative AI with Salesforce's native Einstein Copilot system, yielding more nuanced and contextually aware recommendations. Further demonstrating its commitment to an AI-centric future, the company also revealed a massive $15 billion investment in San Francisco over the next five years. This multi-faceted investment is aimed at expanding its data centers, nurturing local AI startups, and pioneering research into the responsible application of artificial intelligence.
